Terms and Conditions

TERMS OF SERVICE & SHIPPING

POLICY - GRACE WINDSOR

This document governs the use of the website and the services offered. Please read carefully
before accessing or using the Website. By accessing, you accept all the terms and conditions
described herein.
Governed by the laws of the United Kingdom | Contact: info@gracewindsor.uk

OVERVIEW

This website is operated by Grace Windsor. The terms 'we', 'us' and 'our' refer to Grace
Windsor. By visiting our site and/or purchasing something from us, you engage in our "Service"
and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"),
including those additional terms and conditions and policies referenced herein and/or available
by hyperlink.
These Terms of Service apply to all users of the site, including without limitation users who are
browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By
accessing or using any part of the site, you agree to be bound by these Terms of Service. If you
do not agree to all the terms and conditions of this agreement, then you may not access the
website or use any services.
We reserve the right to update, change or replace any part of these Terms of Service by posting
updates and/or changes to our website. It is your responsibility to check this page periodically
for changes.

Section 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in
your state or province of residence, or that you are the age of majority in your state or province
of residence and you have given us your consent to allow any of your minor dependents to use
this site.
● You may not use our products for any illegal or unauthorized purpose.
● You may not, in the use of the Service, violate any laws in your jurisdiction (including but
not limited to copyright laws).
● You must not transmit any worms or viruses or any code of a destructive nature.
● A breach or violation of any of the Terms will result in an immediate termination of your
Services.

Section 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand
that your content (not including credit card information), may be transferred unencrypted and
involve transmissions over various networks.
Credit card information is always encrypted during transfer over networks. You agree not to

reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service,
or access to the Service without express written permission by us.

Section 3 - ACCURACY, COMPLETENESS AND
TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or
current. The material on this site is provided for general information only and should not be
relied upon or used as the sole basis for making decisions.
This site may contain certain historical information. Historical information, necessarily, is not
current and is provided for your reference only. We reserve the right to modify the contents of
this site at any time, but we have no obligation to update any information on our site.

Section 4 - MODIFICATIONS TO THE SERVICE AND
PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to
modify or discontinue the Service (or any part or content thereof) without notice at any time. We
shall not be liable to you or to any third-party for any modification, price change, suspension or
discontinuance of the Service.
Conclusion of the contract: The presentation of the products in the online shop does not
constitute a legally binding offer, but a non-binding online catalog. By clicking 'Buy', the user
makes an offer to conclude a purchase contract. The receipt confirmation email does not
constitute acceptance of the contract.
Warranty: Statutory legal warranty rights apply.

Section 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These
products or services may have limited quantities and are subject to return or exchange only
according to our Return Policy.
All our products are shipped directly to the consumer by our supplier in China. Any charges
such as customs duties or import taxes are the responsibility of the consumer.
● We do not guarantee that your computer monitor's display of any color will be accurate.
● We reserve the right, but are not obligated, to limit the sales of our products or Services to
any person, geographic region or jurisdiction.
● Any offer for any product or service made on this site is void where prohibited.

Section 6 - ACCURACY OF BILLING AND ACCOUNT
INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit
or cancel quantities purchased per person, per household or per order. In the event that we
make a change to or cancel an order, we may attempt to notify you by contacting the e‐mail
and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete and accurate purchase and account information for all
purchases made at our store. You agree to promptly update your account and other information,
including your email address and credit card numbers and expiration dates.

Section 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any
control nor input. You acknowledge and agree that we provide access to such tools 'as is' and
'as available' without any warranties, representations or conditions of any kind and without any
endorsement.
Any use by you of optional tools offered through the site is entirely at your own risk and
discretion and you should ensure that you are familiar with and approve of the terms on which
tools are provided by the relevant third-party provider(s).

Section 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from
third-parties. Third-party links on this site may direct you to third-party websites that are not
affiliated with us.
We are not responsible for examining or evaluating the content or accuracy and we do not
warrant and will not have any liability or responsibility for any third-party materials or websites.
Complaints, claims, concerns, or questions regarding third-party products should be directed to
the third-party.

Section 9 - USER COMMENTS, FEEDBACK AND
OTHER SUBMISSIONS

If, at our request, you send certain specific submissions or without a request from us you send
creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any
time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any
medium any comments that you forward to us.
● We are and shall be under no obligation to maintain any comments in confidence.
● We are and shall be under no obligation to pay compensation for any comments.
● We are and shall be under no obligation to respond to any comments.
Your comments will not violate any right of any third-party, including copyright, trademark,
privacy, personality or other personal or proprietary right. You are solely responsible for any
comments you make and their accuracy. Any additional customs charges or import duties are
not included in the price and are the responsibility of the customer.

Section 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical
errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions,
offers, product shipping charges, transit times and availability.
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update
information or cancel orders if any information in the Service or on any related website is
inaccurate at any time without prior notice (including after you have submitted your order).

Section 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from
using the site or its content:
● For any unlawful purpose.
● To solicit others to perform or participate in any unlawful acts.
● To violate any international, federal, provincial or state regulations, rules, laws, or local
ordinances.
● To infringe upon or violate our intellectual property rights or the intellectual property rights
of others.
● To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or
disability.
● To submit false or misleading information.
● To upload or transmit viruses or any other type of malicious code.
● To collect or track the personal information of others.
● To interfere with or circumvent the security features of the Service.
We reserve the right to terminate your use of the Service or any related website for violating any
of the prohibited uses.

Section 13 - DISCLAIMER OF WARRANTIES;
LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted,
timely, secure or error-free. We do not warrant that the results that may be obtained from the
use of the service will be accurate or reliable.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The
service and all products and services delivered to you through the service are (except as
expressly stated by us) provided 'as is' and 'as available' for your use, without any
representation, warranties or conditions of any kind, either express or implied.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for
consequential or incidental damages, in such states or jurisdictions, our liability shall be limited
to the maximum extent permitted by law.

Section 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Grace Windsor and our parent, subsidiaries,

affiliates, partners, officers, directors, agents, contractors, licensors, service providers,
subcontractors, suppliers, interns and employees, harmless from any claim or demand,
including reasonable attorneys’ fees, made by any third-party due to or arising out of your
breach of these Terms of Service or the documents they incorporate by reference, or your
violation of any law or the rights of a third-party.

Section 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or
unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted
by applicable law, and the unenforceable portion shall be deemed to be severed from these
Terms of Service, such determination shall not affect the validity and enforceability of any other
remaining provisions.

Section 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive
the termination of this agreement for all purposes. These Terms of Service are effective unless
and until terminated by either you or us.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or
provision of these Terms of Service, we also may terminate this agreement at any time without
notice and you will remain liable for all amounts due up to and including the date of termination.

Section 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not
constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in
respect to The Service constitutes the entire agreement and understanding between you and us
and govern your use of the Service, superseding any prior or contemporaneous agreements,
communications and proposals.

Section 18 - GOVERNING LAW

Jurisdiction: United Kingdom
These Terms of Service and any separate agreements whereby we provide you Services shall
be governed by and construed in accordance with the laws of the United Kingdom.

Section 19 - CHANGES TO TERMS OF Service

You can review the most current version of the Terms of Service at any time at this page. We
reserve the right, at our sole discretion, to update, change or replace any part of these Terms of
Service by posting updates and changes to our website.
It is your responsibility to check our website periodically for changes. Your continued use of or
access to our website or the Service following the posting of any changes to these Terms of

Service constitutes acceptance of those changes.

Section 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:
Contact Email: info@gracewindsor.uk

Section 21 - SHIPPING POLICY

FREE SHIPPING NO MINIMUM
● Processing: 1 to 3 business days
● Delivery: 8 to 12 business days

DELIVERY TIMES

Below you will find the average delivery times for all our orders:
● Order Processing: 1 to 3 business days (may be longer if the order is placed on a Friday
evening or during the weekend).
● Estimated Delivery: 8 to 12 business days after dispatch.

HOW TO PLACE AN ORDER

The ordering process at Grace Windsor is as simple as possible. Follow the steps below:
1. Product: Go to the product page and add the desired item to the cart by clicking the 'Add
to cart' button. Make sure you have selected the correct variants.
2. Checkout: Click on 'Proceed to checkout'. On the information page, enter the correct
address details. Once filled out correctly, click 'Continue to shipping'.
3. Review: On the Shipping page, check the address details entered. It is indicated here
that all shipments are completely free of charge. Click on 'Proceed to payment'.
4. Payment: Select your preferred payment method. All payments are encrypted via SSL -
you can always count on a secure payment environment.
5. Confirm: Click on 'Complete Order' and you will be redirected to the chosen payment
method. Follow the instructions to complete. In case of problems, please contact us at
info@gracewindsor.uk.

PAYMENT METHODS

At Grace Windsor, all payment methods are encrypted via SSL, which means you can always
count on a secure payment environment. Accepted methods: Credit Card (AMEX, Mastercard,
Maestro, Visa), PayPal, Klarna, EPS, and Sofort.

SHIPPING COSTS

We cover the shipping costs for all orders. All our products are delivered door-to-door, 100%
free of charge. No minimum order value is required.

ORDER DISPATCH

Found the perfect look or accessory on our website? We want you to enjoy it as soon as
possible! Therefore, we guarantee that your order is processed and shipped as quickly as
possible.
To be able to offer fair prices on our products, we choose to gather orders in bulk and ship them
all at once when we reach the minimum quantity required. We appreciate your understanding
and willingness to help us create a better and more sustainable world.
Note: Like many other online stores, we are very busy and delays may occur. Please keep this
in mind when placing your order. We will do our best to ship your order as quickly as possible.
To ensure your order is dispatched today, please contact us by email at info@gracewindsor.uk.
Our service team will be happy to advise you on the best solution.